Updated on November 30, 2023
Welcome to Ragnarok: Monster World, a service provided by 0x& Pte. Ltd. (the "Company", "0x&", "we", "us", or "our"). These Terms of Service ("Terms") govern your access and use of our services, including the trading of NFTs in our marketplace, our mobile games featuring in-app purchases, participation in events such as token airdrops, and any other features, technologies, or functionalities offered by us through our website, app, or other platforms (collectively, the "Services").
Your interaction with and utilization of the Services constitutes an agreement to these Terms in their entirety. By accessing, registering for, or using any part of the Services, you confirm that you have read, understood, and accept to be bound by these Terms. Our Services are not intended for minors, and by using our Services, you represent and warrant that you are of legal age in your jurisdiction. If you are not of legal age or do not concur with any provision within these Terms, you are advised not to access or use our Services. Periodic revisions to these Terms may be made, and your continued engagement with our Services after such revisions implies your acceptance of those updated terms.
3.1. Creation and Requirements: To experience the full breadth of the Ragnarok: Monster World and access specific features within our Services, you may be required to create an account ("Account"). When establishing your Account, you commit to provide accurate, up-to-date, and complete information. Any falsified information or deliberate omission may lead to the suspension or termination of your Account.
3.2. Account Security: The safeguarding of your Account and its associated credentials is of paramount importance. You are solely responsible for maintaining the confidentiality of your Account details, including your password, and for any activity that occurs under your Account. We urge you to use strong, unique passwords and ensure their security. Should you perceive any unauthorized use of your Account or any security breaches, you are obligated to notify us immediately.
3.3. Termination and Suspension: We reserve the right to suspend or terminate your Account, at our sole discretion, if activities conducted through or linked to your Account violate these Terms, any applicable laws, or infringe upon the rights of third parties. We also retain the prerogative to suspend or terminate Accounts that remain inactive for prolonged durations.
4.1. Modifications and Updates: The ever-evolving nature of Ragnarok: Monster World necessitates periodic updates, modifications, or enhancements to our Services. We endeavor to ensure a seamless experience for our users; however, there may be instances where the Services need to undergo maintenance or be temporarily unavailable.
4.2. Service Interruptions and Withdrawals: While we strive for uninterrupted access to our Services, there will be occasions where interruptions occur due to various reasons, ranging from technical glitches to deliberate suspensions for updates or improvements. Moreover, we reserve the right to modify, withdraw, or discontinue any feature, technology, or functionality without prior notice. Your continued engagement with the Services post such changes signifies your acceptance and adaptability to these modifications.
5.1. Overview: Our Services encompass a range of digital assets, including Virtual Currencies, Virtual Goods, Digital Asset Content, and Blockchain Asset Content. The purchase or acquisition of these assets is primarily governed by these Terms, and it's vital to understand the inherent properties and stipulations associated with each type of asset.
5.2. Virtual Currency and Virtual Goods:
5.3. Digital Asset Content: "Digital Asset Content" refers to digital items or assets available within our Services that do not rely on decentralized digital ledgers, such as blockchain. These assets can be distinctive elements like skins, outfits, characters, or other unique digital offerings. They can be acquired through direct monetary transactions. We may introduce, modify, or remove such content at our discretion. This content is provided under a license, not as ownership. Transferring, lending, or selling this content to third parties without our explicit authorization is prohibited and can result in account suspension or termination. Additionally, the value of Digital Asset Content may be adjusted without prior notice.
5.4. Blockchain Asset Content: "Blockchain Asset Content" refers to digital assets that are documented, traded, or stored on a decentralized digital ledger, such as the blockchain. These assets may encompass Non-fungible tokens (NFTs) and other similar blockchain-based assets. Engaging with Blockchain Asset Content may require third-party services, such as blockchain wallets. We are not responsible for interactions with these third-party services. Given blockchain's immutable nature, we cannot offer refunds or cancellations for Blockchain Asset Content exchanges. Users are responsible for outcomes resulting from the utilization and transactions of Blockchain Asset Content. The non-exclusive nature of Non-fungible tokens (NFTs) within Blockchain Asset Content applies to both original purchases and all subsequent transactions. Changes to our Services can influence the utility or benefits associated with NFTs.
Engaging with our Services comes with certain responsibilities. As you navigate and participate in our offerings, it's paramount to ensure that you conduct yourself in a manner that upholds the integrity and reputation of both the platform and its community.
6.1. Legal Compliance: First and foremost, you must operate within the confines of the laws that apply to your location when accessing our Services. If local laws conflict with our Services or prohibit your engagement, you are obliged to adhere to those laws or, where necessary, discontinue your access and use of our Services.
6.2. Prohibited Conduct: We've outlined several actions and behaviors that are strictly prohibited within our platform. Breaching any of these may result in measures ranging from account suspension to permanent deletion, depending on the severity and recurrence. Specifically, users must not:
Your commitment to these guidelines ensures a harmonious and constructive environment for all users, and we appreciate your cooperation in this regard.
All of the content, features, and functionalities within our Services, including the trading platform for NFTs, mobile games, and associated events, are owned by the Company, its licensors, or other providers of such material. These are protected under copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7.1. Ownership: All rights, titles, and interests in and to the Services, including any software, text, graphics, or sound, belong to us or our licensors. The Services and their entire content, features, and functionality (including but not limited to all information, software, graphics, display, and sound) are and will remain the exclusive property of the Company and its licensors.
7.2. Restrictions: Without our express written permission, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material obtained through our Services. This includes the trading and resale of NFTs outside of our designated marketplace.
7.3. Acknowledgment: All trademarks, service marks, and trade names, logos, and all other intellectual property features used in the Services are the properties of their respective owners. You agree not to use or display them in any manner without the prior permission of the relevant rights holder.
Our Services include various financial transactions, ranging from in-app purchases in mobile games to the trading of NFTs and participation in events.
8.1. Currency: All prices related to our Services are denominated in the currency specified at the time of purchase or trade. The exact currency, whether fiat or cryptocurrency, will depend on the nature of the transaction.
8.2. In-App Purchases: Any in-app purchases made within our mobile games are billed through the method of payment associated with your account. These transactions are final and non-refundable, unless otherwise specified by us.
8.3. NFT Marketplace: When engaging in the trading of NFTs, the associated costs, including any transaction fees or other related charges, will be presented to you prior to the completion of the transaction. Due to the volatile nature of cryptocurrency and the uniqueness of NFTs, prices may vary and are subject to change without prior notice.
8.4. Events Participation: For events like token airdrops, any associated costs or fees will be made clear during the event's announcement or registration process.
8.5. Changes & Refunds: We reserve the right to modify our pricing structure at any given time. Unless otherwise stated in specific terms, all sales are final, and no refunds will be processed. If a transaction requires a refund due to any exceptional circumstances, it will be processed according to our refund policy at that time.
8.6. Third-Party Payment Processors: Some transactions, especially those involving cryptocurrencies, may be processed through third-party payment systems. In such cases, you agree to abide by their terms and conditions, acknowledging that we are not responsible for any actions or policies of such third parties.
9.1 Reference to Policy: Your privacy is of paramount importance to us. While using our Services, any personal information or data you provide or which is collected about you is subject to our Privacy Policy. We urge you to review the Privacy Policy, which outlines how we handle, process, and use your personal information and data.
9.2 Consent to Practices: By using our Services, you acknowledge that you've read and understood our Privacy Policy and consent to our practices detailed therein.
9.3 Children's Privacy: Our Services are not intended for or directed towards children. As a result, we do not knowingly collect any personal data from children. If you believe that we may have inadvertently collected personal information from someone under the age of consent in their jurisdiction, please contact us immediately.
10.1 By the Company: The Company reserves the right to suspend or terminate your account and access to the Services for any reason, including, but not limited to, a breach of these Terms or any actions that may harm the Company, its users, or its ecosystem. If we determine that you have violated any provision of these Terms or exhibited behavior that is harmful or inappropriate within our Services, we may take actions including, but not limited to, suspension of your account, banning access to our Services, and pursuing legal actions.
10.2 By You: You may discontinue the use of our Services at any time. Should you wish to deactivate your account or cease your participation, you can follow the instructions provided within our platforms. However, certain obligations and rights as per these Terms may persist post-termination.
10.3 Consequences: Upon termination, regardless of the reasons, your right to use the Services will immediately cease, and any assets or data associated with your account might be forfeited unless stated otherwise.
11.1 Limitation of Liability
11.2 No Warranty: The Services are provided on an "as is" and "as available" basis, without any warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Services will always be secure, error-free, or timely; that the Services will always function without delays, disruptions, or imperfections; or that any content, user content, or information you obtain on or through the Services will be timely or accurate.
12.1 Applicable Law: These Terms and any non-contractual rights arising out of or in connection with them shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
12.2 Arbitration Preference: In the event of any dispute arising from these Terms or related to your use of the Services, you and the Company primarily agree to submit to final and binding arbitration under the Singapore International Arbitration Centre (SIAC) rules, in lieu of court proceedings. Notwithstanding the foregoing, you agree that the Company shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in the courts of Singapore.
13.1 Amicable Settlement: If any dispute arises between you and the Company, we strongly encourage you to first contact us directly to seek an amicable resolution.
13.2 Arbitration Agreement: Should the Company and you not resolve a dispute after 60 days of attempting an amicable settlement, both parties agree to resolve any claim, dispute, or controversy through final and binding arbitration under the Singapore International Arbitration Centre (SIAC) rules. The place of arbitration shall be Singapore. Exceptions will be made for claims arising from or related to the unauthorized use or theft of intellectual property.
13.3 No Class Actions: You and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action.
14.1 Entire Agreement: These Terms, including any legal notices and disclaimers contained in these Terms, constitute the entire agreement between the Company and you in relation to your use of our Services and supersede all prior agreements and understandings.
14.2 Severability: If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
14.3 No Waiver: Our failure to enforce any right or provision in these Terms will not be considered a waiver of those rights.
14.4 Assignment: The Company may assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
14.5 Updates and Changes: The Company reserves the right to make changes or modifications to these Terms at any time and for any reason. Your continued use of the Services represents that you agree to be bound by any such amendments.
Should you have any questions, concerns, or feedback regarding these Terms or any aspect of our Services, please do not hesitate to reach out to our Help Center at [email protected]. We aim to respond to all inquiries in a timely manner and appreciate your patience as we strive to provide the best support possible.