Updated on November 30, 2023
1.1. Overview: Welcome to Ragnarok: Monster World! Just as we value your trust and dedication in traversing the various dimensions of our virtual realms, we equally cherish the trust you place in us to protect and handle your personal information responsibly. This Privacy Policy delineates our practices related to the collection, use, and sharing of your personal information. By engaging with our Services, you acknowledge the procedures and practices detailed herein.
1.2. Our Commitment to Privacy: Your privacy is not merely an obligation to us—it's pivotal to the bond we share with our community. We commit to being transparent about the data we collect and how we utilize it. Our aim is to safeguard your personal information as if it were the most precious gem in Ragnarok: Monster World, utilizing state-of-the-art security measures and ensuring compliance with relevant privacy regulations.
Throughout this Privacy Policy, "0x&", "Company", "we", "us", and "our" refer specifically to 0x& Pte. Ltd., while "Services" refers to the offerings and platforms provided by Ragnarok: Monster World. We encourage you to read this policy with care and diligence, for it provides vital insights into your rights and our obligations. Much like our Terms of Service, this policy is an integral part of our agreement with you.
2.1. Overview: Your journey within Ragnarok: Monster World is uniquely your own, and so is the information associated with it. As you navigate our Services, there are various instances when the Company might collect information from or about you. The intent isn't to pry but to enhance your experience and ensure the safety and security of our digital realms.
2.2. Information You Provide Directly: Whenever you register for an account, engage in transactions, or communicate with us, you provide information directly. This might include:
2.3. Automated Collection: As you interact with our Services, certain information might be collected automatically. This includes:
2.4. Information from Third Parties
There might be instances when we receive information about you from third parties, like social media platforms or partners we collaborate with for certain features or promotions.
3.1. Overview: While the realms of Ragnarok: Monster World teem with mysteries, our use of your information isn't one of them. The Company ensures clarity in how your data serves both your experience and the upkeep of our Services.
3.2. Enhancing Your Experience: Your information allows us to:
3.3. Security and Safety: We value the sanctity of our digital domains, and your information aids in:
3.4. Communication: With your consent, we might use your information to:
3.5. Analysis and Improvement: Your information provides invaluable insights, assisting us in:
4.1. Third-Party Service Providers: To enhance the quality and efficiency of our Services, we may collaborate with third-party service providers. Such entities might include payment processors, data storage facilities, and marketing agencies. These providers only receive the information they need to execute their specific functions and are not permitted to share or use it for other intentions.
4.2. Business Transfers: If the Company undergoes any form of organizational restructuring, such as a merger, acquisition, or sale of assets, your personal information might be among the assets transferred. In such circumstances, you will be notified beforehand, and we will ensure that the transferee adheres to a privacy policy that is at least as protective as this one.
4.3. Legal Obligations: Should a situation arise wherein we are legally obliged to disclose your information – be it due to a subpoena, court order, or other lawful processes – we will prioritize your privacy. However, we will comply with the law and may also disclose information if we genuinely believe it's necessary to prevent harm or in connection with suspected illegal activity.
4.4. Protection of Our Rights: To ensure the safety of our Services, we may disclose information when we believe in good faith that this action is appropriate to protect our rights, property, safety, or that of our users or as a precaution against fraud.
5.1. What Are Cookies? Cookies are small text files that are stored on your device when you visit certain online pages of our Services. They are used to keep track of your movements within the site, help you resume where you left off, remember your registered login, preferences, and other customization functions. Cookies can also be used to monitor traffic, improve the Services, and make it easier and/or relevant for your use.
5.2. How We Use Cookies: We utilize cookies for a multitude of purposes. Some cookies are essential for the functionality of our Services – like those that allow you to register for our games, log in, and make in-game purchases. We also use cookies to remember your preferences, tailor content and ads to suit your tastes, provide social media features, and analyze our traffic.
5.3. Your Choices Regarding Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please be aware that you may not be able to sign in or use some of the interactive features offered on our Services. For more detailed information about cookies and how they can be managed and deleted, please visit [third-party cookie resource/link].
6.1. Measures We Take: The security of your data is of paramount importance to us. To that end, we employ a combination of technical, administrative, and physical safeguards designed to protect your information against unauthorized access, disclosure, or theft. This includes, but is not limited to, the use of encryption, firewalls, and secure socket layer (SSL) technology. We also regularly review and update our security measures in line with technological advancements.
6.2. Data Breach Notification: Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to safeguard your personal data, we cannot guarantee its absolute security. In the unlikely event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable laws within a reasonable timeframe.
7.1. How Long We Retain Data: Your information is retained by us only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or for a duration that complies with our legal or regulatory obligations. For instance, we may keep some of your data for fraud prevention, for audit purposes, to resolve disputes, or to maintain game leaderboards. After these purposes have been served, and there's no other valid reason for retention, your data will be deleted or anonymized.
7.2. Your Rights to Deletion: You possess the right to request the deletion of your personal data stored by us. Once we confirm the identity of the requester and the validity of the request, we will take appropriate measures to delete the requested data, barring exceptions like legal obligations or valid operational purposes. If you wish to exercise this right, please refer to the "Contact Us" section for further guidance.
8.1. Access to Your Data: You have the right to request access to the personal information we hold about you. Upon a verified request, we will provide you with an electronic copy of your data, allowing you to review, correct, or delete it as required.
8.2. Correction and Deletion: Should you identify inaccuracies or discrepancies in your personal data we hold, you can request corrections. Likewise, you can request the deletion of personal data where you believe we do not have a legitimate reason for retaining it.
8.3. Opt-Out of Marketing Communications: We respect your choice when it comes to receiving marketing communications. At any time, you can opt-out of receiving marketing materials from us by following the unsubscribe link provided in such communications or by contacting us directly.
8.4. Other Rights: Depending on the jurisdiction you are in, you may have additional rights regarding your personal data, such as the right to data portability or the right to object to certain processing activities. We commit to respecting these rights in accordance with applicable laws.
At Ragnarok: Monster World, we prioritize the safety and privacy of minors. Our Services are not directed to, nor do we knowingly collect personal data from, individuals under the age of 13 (16 for those in EEA). If we become aware that we have inadvertently received personal information from a user below these age limits, we will take steps to promptly delete such information. If you believe that we might have any information from or about a child without parental consent, please contact us immediately.
Ragnarok: Monster World is a global platform, and your personal data may be transferred to, stored at, and processed in locations outside of your country of residence, including but not limited to Singapore. These countries may have data protection laws that are different from those of your country. By using our Services, you consent to the transfer of your personal data to these countries. We take appropriate measures to ensure that your personal data remains protected and secure when it is transferred outside of your country, in compliance with applicable data protection laws.
Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and we cannot be responsible for the content, privacy policies, or practices of third-party services. We advise users to read and consider the privacy policies of any third-party services they visit.
We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will notify you of any significant changes to this Privacy Policy by posting a notice on our platform or by other appropriate means. Changes will be effective when posted. Continued use of our Services following these changes indicates your acknowledgment and acceptance of the updated Privacy Policy.
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
ZERO X AND Pte. Ltd.
Address: 120 Lower Delta Road #10-09, Cendex Centre, Singapore
Email: [email protected]